Returns

We want you to feel confident in what you bring home.

We carefully select, prepare, and pack every purchase from The Wild Luxe Gallery. Because our collections include both everyday objects and one-of-a-kind or made-to-order work, return eligibility varies by the type of piece purchased.

Standard Merchandise

Eligible in-stock merchandise may be returned within 30 days of delivery.

Returned items must be unused, unworn, and in their original condition, with original packaging and tags where applicable. Proof of purchase is required.

For returns based on preference or change of mind, the customer is responsible for return shipping costs. Original shipping charges are non-refundable.

Please contact the gallery before sending a return so we can provide return instructions.

Made-to-Order & Configured Fine Art

Fine art photography by Gray Crane Studios and made-to-order giclée reproductions by David W. Jackson Studios are created or configured specifically for each acquisition.

These pieces become final sale once production has begun.

If you need to request a cancellation, please contact The Wild Luxe Gallery as soon as possible. If production has not yet begun, we will determine whether cancellation remains available.

Original Art & Bronze Sculpture

Original works of art and bronze sculpture are final sale.

We encourage you to contact the gallery before purchasing if you would like additional photographs, dimensions, presentation details, or assistance considering a piece for your space.

One-of-a-Kind & Gallery Pickup Pieces

One-of-a-kind objects and pieces designated Gallery Pickup Only are final sale.

We are happy to answer questions, provide additional details, or arrange a closer look before purchase.

Damaged, Defective or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact The Wild Luxe Gallery promptly after delivery.

Keep the item and all original packaging while we review the issue. Photographs of the piece, packaging, and shipping carton may be requested so we can document damage and determine the appropriate resolution.

When an eligible issue is the result of damage, defect, or an incorrect shipment, The Wild Luxe Gallery will arrange the appropriate remedy and will not require you to bear the related return shipping cost.

Refunds

Once an eligible return is received and inspected, we will notify you of its status. Approved refunds will be issued to the original form of payment. Processing time after a refund is issued may vary by financial institution.

Questions Before Purchasing?

Some pieces at The Wild Luxe Gallery are inherently individual. If you are uncertain about an object's size, material, presentation, pickup requirements, or return eligibility, please contact us before purchasing. We are happy to help.